Terms & Conditions
Welcome to the portal https://www.ratnajyoti.com ( Website ). The content of this Website is the property of Ratna Jyoti Trading Company.The Company is in the business of selling Loose Diamonds and gemstone, jewellery, precious jewellery and other products with Astrology Consultancy via this Website (Services).
TERMS AND CONDITIONS OF USE OF THE WEBSITE
a) All items must have the original security Barcode, label, Product I.D, and certificate and must be exchanged in the same conditions as delivered by the Company.
b) Any item exchanged showing signs of wear or engraved, altered, resized (by anyone/entity other than the Company) or damaged in any other manner shall not be accepted for exchange.
c) Custom orders with engraving, special ring size, etc. cannot be accepted for return, refund or exchange.
d) All shipping and handling expenses shall be chargeable to the Member.
e) All requests for the Exchange of the product have to be placed within seven (7) days from the date of delivery. No Exchange requests after seven (7) days from delivery will be processed.
f) Once the Exchange is confirmed at the call center, the Company will send a packaging cover, which has to be used to return the product. The item has to be packed in front of the courier agent.
g). The price of a GEM varies According to size MINES & QUALITY.
h).GEMS as per exact quality are not always available and in such cases a little less or more weight in the supplier.
i). Money can not be refunded or Returned for gems once sold.
j). Both advance and goods will be cancel due to unwithdrawal order goods within one month.
k). All returns will be effective if our cash memo and bill other allied papers are returned(if issued by us).
l)wrongly you paid any amount so you must refund amount to your account.
N.B: Ratna Jyoti's all Product Group is only Ratna Jyoti's Own Gems Quality & Rate Chat Group. Others not apply. Please at First Details Read Our applying Rules-Regulation, Term & Conditions, Privacy, Refund & Cancellation Policy from our website.