Ratna jyoti Home Delivery Shipping System

Our Home Delivery Shipping System

We offer Low Price Shipping on every order only within India. Your order will be shipped to you fully Insured. We urge all customers to inspect the package for any damage or tamper before receiving or signing for receipt.

For our Indian customers, after your item has been packaged, it will be shipped and delivered Low Price via one of the following carriers.

  • Speed Post
  • Blue Dart

For our International customers, after your item has been packaged, it will be shipped and delivered via the following carrier.

  • UPS
  • DHL
  • FEDEX

The shipping charges for our international customers are charged at the time of order booking.

Packaging

Every Product package from us arrives at your doorstep in a durable, tamper-proof packing. Whether it is a jewellery, gold coin or solitaire,Gems,Rudraksha your item is delivered to you in an Ratna jyoti box along with the Relevant certificates.

 

Shipping and Delivery

The Member has to specify the address and details of the person who will collect the shipment at the time of purchase. At the time of placing the order, the Member has to state full name of the recipient as stated in his / her government approved photo identification. At the point of delivery the recipient, to collect the physical product, will have to provide any Two of the following government approved photo identification card:

All shipping and handling costs shall be chargeable to the Members/customers.

a) Drivers License or
b) Permanent Account Number (PAN) card or
c) Voters Identification card  or
d) Passport.

Delivery shall be made by the courier agent only after the photo and name of the recipient is verified and confirmed by such courier agent. To ensure safe and secure delivery of the package the courier agent will also note down the details of the government photo identification. The recipient of the package must cooperate with the courier agent by providing required and valid copies of his / her government approved photo identification.

In case the Member wants any other person to receive the delivery on his behalf he / she needs to specify details of the same at the point of ordering only. All items shall be delivered directly to the person as specified at the point of ordering and the Member cannot (under no circumstances whatsoever) change the recipient details after the order is processed.

After creating an order, the Member can change the shipping address only till the point when the product is actually shipped. In the event the Member wishes to change the shipping address, he / she has to log-in to his / her account and click on the change shipping address button next to the shipping address and change the address. This change shipping address icon will be active only till the order status changes to shipped. Once the order status changes to shipped the change shipping address link will become inactive.


If the recipient is not available at the time of delivery, the courier company shall try and deliver the item thrice before returning the same to Company. All costs for re-shipment and handling in the case of non-delivery to the Member shall be chargeable to the Member.
Delivery guarantee is subject to terms and conditions of the courier company. Any inconsistencies in name or address will result in non delivery of the product.